Common Decencies

Assalamualaikum...

Baru ni kan Dato' ada suruh I buat keja gila. Aiyo I paling menyampah kalau kena buat presentation/public speaking/talk/speech or even berdiri atas pentas. AWKWARD. I bukan spontaneous punya orang. I mesti akan hafal saja apa yang I nak cakap. Lupa 1 point, habis. Goodbye point. Langsung I takkan cakap dah pasal tu. Hahah. Dato' suruh I bagi talk or speech or kata-kata azimat or whatever you call it untuk budak-budak Graduate Trainees (GT) kat Koridor Utara. Camni, every month, budak-budak GT ni akan ada session dengan Dato'. Depa kena present la apa depa dah buat, projek apa depa penah involved, apa yang depa belajar & so on. Bulan baru ni, GT lama bergabung dengan GT baru. So ada 2 batches of GTs dekat Koridor Utara sekarang. GT batch 2 ni kena intro about themselves la. For Dato' to get to know them. Tiba-tiba a week before the briefing session, Dato' panggil I & mintak I cover pasal "Common Decencies". Punggaaaahhhh. Bukan punggah pasal nak kena cakap-cakap ni. Tapi punggah taktau apa tu common decency. Hahahahahhahaha. Tapi lepas Dato' bagi satu contoh (Ehem...malu nak cerita hat tu..aawwww), I paham dah la apa dia. Tapi tetap la I Google pi Google mai. Hahahha. I was cracking my head dok pikiaq apa benda aku nak cakap kat budak-budak ni. Dato' mintak I bagi contoh, examples & the effects. 

Common Decencies = Kesopanan umum/biasa (Hahah Google kata "biasa")

Ok so here what I came up. Very simple & basic points. Tapi benda-benda ni la kita tend to forgot; the basic roots.

RESPECT

Have respect (belongings, space, time, etc) to others regardless of their age, etc. Betul tak? Tak payah la tunggu orang tu tua daripada kita baru nak respect. Yang younger than us pun kita kena respect. And tak semestinya hanya pada diri orang tu. Harta benda, ruang & waktu orang pun kita kena respect jugak. Sebab apa? Sebab to earn respect, we must first give respect .No point of getting what you want if the other party are doing it with no respect. Only despise & out of anger. Macam I kata kat budak-budak GT tu, dalam hidup ni you can make choices, either you want people to do something for you dengan hati yang ikhlas & respect atau you nak orang tu buat sebab MELUAT? Haaa..pilihan di tangan anda. Semua pakat dok angguk angguk time I cakap. Hahahha. Contoh lagi ialah macam in my line of duty, susah nak kerja dengan orang. When our work depends too much on someone else's schedule, desires, consent & what not. I selalu kena mintak something from orang. Be it a meeting date, a talking points for Dato', a follow up outcome, I have to respect bila orang need some time to respond. Give them time. Takyah la nak pushy sangat. Ok then kalau dah agak lama depa tak respond then follow up. Tanya again without sounding pushy. You know things like this akan buat orang senang nak kerja dengan you. Itu yang kita mahukan :)

Under the RESPECT context, ada lagi 3 components kecil (ceaa ceaaa) iaitu :

Thank you

Please

I'm sorry

How many times in a day you say thank you & how many times in a day do you hear it? Agak susah nak dengar dah sekarang ni. I bagi contoh experience I dengan cashier dekat Giant. 3x I pi, I yang kena kata thank you dekat dia. Yes there's nothing wrong. Tapi I am your customer. At least basic courtesy la. Orang mai bayaq gaji hang ni. Kata la thank you. Ni eye contact pun tarak. Since then, I memang takkan pi beratoq dah dekat dia. Nampak tak? Memang la Giant tak benkrap pun dengan I mogok takmau pi kat cashier tu. Tapi she lost the customer relations point la.

To me "please" ni is a magic word. It can entirely change the meaning of a phrase. You with me? Contoh I bagi kat budak-budak ni ialah situation A and B. A) I’m quite busy right now. Can you call them? or B) I’m quite busy right now. Can you call them, please? Which one will you choose? Ramai-ramai jawab B!!! Kemain korang kan? Senang cakap, nak mintak tolong orang, kena la berbahasa sikit. Jangan rude in giving instruction. Tak kira la hang tu bos ka apa ka..nak mintak tolong, please say please, please?

Last but not least, mintak mahap! There's no harm in apologizing. Doesn't mean that you're wrong. Kalau you nak betulkan statement orang tu yang salah, apologize first. Kita elakkan dari buat orang tersiggung. Sebab apa, mungkin bagi orang tu dia memang betul dah. And bagi you your point is more valid. So mari kita dengar hujah-hujah from both sides. You nak invade orang punya space of comfort ni (dari segi statement yang orang tu buat), you kena la beradab sikit. Ye dok? Ataupun kalau you memang dah salah, takyah la nak defensive sangat. Admit your mistake, apologize & move on. Tolerate la sikit. Macam tadi jugak. Tak semestinya apa kita rasa betul tu selalunya betul. Setengah orang tu nak kata sorry tu macam ada ketoi emas dalam mulut. Takut nak bukak mulut takut orang kutip emas yang bertaburan itew.

I was supposed to cerita 2 stories about respect. Tapi (Alhamulillah) masa tidak mengizinkan, I potong 2 cerita tu. Heheheh. Percaya tak I cakap ni semua dalam masa less than 15 minutes ja? Hahaha. Ketaq baq ang. Tapi Alhamdulillah I tak gagap macam masa rehearsal dengan Hubs. Kelassss..siap rehearsal. Ngehngehngeh.

Secara konklusinya di sini, tak payah la kita nak sombong. No matter how far you go, how high you climb, always remember your root, where you came from. Unless you’re born right into a bucket of gold. But still, “Susah nak jadi senang tapi senang nak jadi susah”.

:-)